At bettyregalado.com, we are pride ourselves on delivering fresh, high-quality floral arrangements tailored to your preferences. Our policy is designed to ensure customer satisfaction while respecting the natural variability of flower availability.
Quality and Freshness: We use only the freshest flowers, ensuring each arrangement is a stunning display of beauty and sentiment.
Custom Designs: Every arrangement is unique. While we aim to closely match your order to the displayed design, please understand that variations may occur. Our skilled florists ensure each design retains its intended character and charm.
Substitutions: Flower and container substitutions may be necessary due to seasonal availability and market conditions. We guarantee that any substitutions will honor the original design's style, color scheme, and value. Our goal is to preserve the overall look and feel of the arrangement you selected.
Special Requests and Communication: We welcome and encourage special requests. If specific flowers or colors are essential to your order, please mention them during checkout or contact our team directly. We will do our utmost to meet your needs, subject to availability.
Satisfaction Guarantee: Your satisfaction is our top priority. If you have concerns about the substitutions made, please reach out to us. We are committed to ensuring your experience with us is delightful and fulfilling.
By choosing Betty Regalado and bettyregalado.com, you trust in our expertise and dedication to bring joy and beauty through our floral arrangements. We appreciate your understanding and cooperation with our substitution policy.